Scarborough & Dist C.A.B. at 62 Roscoe St., Scarborough YO12 7BY - and - Church House, Flowergate, Whitby YO21 3BA Made with Xara Web Designer Registered Charity No.1112726 Private company limited by guarantee; registered in England & Wales No.5338079 Lynne Reed Funding Boost Carol Concert St Nicholas Lodge 2586 Trafalgar Hotel Esk Valley Service Whitby Service Saved Musicians raise Cash Scarborough Soroptomists Tran&Gen Workers Union 2 Tran&Gen Workers Union 1 Caedmon Lodge 6965 Eastfield Drop-in Centre Lottery Cash Windfall Filey Floods Masons Commercial Hotel Thanks to the Committee for the Spectacular Carol Concert January 2009 Click to enlarge Click to enlarge Jill Mandy the Chief Executive Officer of the Scarborough Citizens Advice Bureau and the Fund Raising Group would sincerely like to thank the Committee of the Festive Spectacular Carol Concert for the cheque we were presented with on 23rd January for £1,500. We were delighted to accept this cheque which will be a great help to the Bureau. We would also like to thank the Mayor of Scarborough Eileen Vickers and her Consort Gordon for their hospitality to us at the presentation in the Town Hall. Donation from St Nicholas Lodge No.2586 November 2008 On 6 November in response to an appeal for help from the Fund Raising Group a cheque for £100 was gratefully received from David Grisdale, the Lodge Charity Steward of the St Nicholas Lodge No.2586, based in Scarborough. This money will go into the fund that the CAB Fund Raising group has set up, to re-new the old air-conditioning in the office and interview rooms. It is vital that we replace this as ours is on its last legs. Without it these rooms are unbearably hot in summer and our clients and advisers all suffer. Grateful thanks have been sent to all at the St Nichols Lodge No.2586, for this wonderful cheque. If anyone else can help with this appeal we would be so grateful, as we need to raise over £10,000 for the new system. Trafalgar Hotel helps us again October 2008 Tony Burnard, the Landlord of the Trafalgar Hotel visited the bureau recently and was shown the new kitchen and meeting area; this was purchased with the last cheque his committee had kindly donated to us. On his visit Tony said his team would help us again, in the future. We later asked for some funds to help us buy aids and equipment to enable our disabled volunteers to work more safely whilst in the bureau. The Trafalgar committee agreed to help us once more. On 23 Oct Jo Drydale of the Fund Raising Group gratefully accepted a cheque for £200, which will enable us to buy the disabled equipment. Jo thanks Tony and all the committee for their marvellous ongoing support, and wants them to know this makes a huge difference to the Scarborough CAB and all the volunteers. Click to enlarge New CAB Service for Esk Valley Residents September 2008 Thanks to a grant from the Big Lottery Fund Reaching Communities programme, from 22nd September 2008 the CAB can offer home visits to people living in the Esk Valley who need advice and can't get through to Whitby. If you'd like a visit ring Scarborough reception on 01723 368710. They'll take a message and Barbara will then contact you to arrange an appointment. Jill Mandy, Chief Executive Officer of Scarborough and District CAB, said, "We’ve been aware for a long time that there are people living in the valley who find it hard to access our service in Whitby, but could never afford a home visiting service. It’s great that we can now help more people with advice on Benefits, Debt, Housing, Employment and much, much more. Whatever it is, we'll try our best to find an answer." To increase the service on offer we need a volunteer from the Esk Valley to train to work with Barbara. Anyone interested should contact Phillipa on 01723 368710. Whitby service saved by Normanby donation September 2008 The Whitby service currently runs two days a week - Tuesdays and Thursdays. Earlier this year the Trustee Board reluctantly decided to reduce this to one day a week because of a shortage of funds. Thanks to a generous donation from the Normanby Charitable Trust there will now be no reduction and the service will continue two days a week at least until April 2011. Jill Mandy, Chief Executive Officer of Scarborough and District CAB said, "We are lucky to receive the local support that we do. Anyone who lives in Whitby knows what a blow it would be if the service had to be reduced. We struggle to help all the people who need us as it is." Musicians raise Cash for CAB July 2008 The above event took place at the Tap & Spile on Sunday 13th July 2008 The Fund Raising Group and the CAB Manager Jill Mandy would sincerely like to thank Vince Townsend who arranged this wonderful event, and the talented musicians who played along side Vince and sang on the day for FREE. Click to enlarge Click to enlarge Click to enlarge Click to enlarge A special thank you is given from Jo, to all the young musicians who are so talented and they blew us away with their performances, they will go far with the talent they have. They realise it is their CAB and we do have to raise funds to always be there, when needed. They are true stars. Our gratitude also goes to Mattie Coulson, the Landlord of the Tap & Spile and to all his staff, for both their hospitality and donation to the raffle. And not forgetting the customers who all supported this concert and helped us raise the fabulous amount of just over £159. Thanks also go to the people who donated all the raffle prizes, the CAB volunteers, Management and staff for their support on this day. Click to enlarge Soroptimist International of Scarborough … £100 Donation 14th April 2008 On the 14 April 2008 The Soroptimist International of Scarborough's President, Betti Thomas, kindly presented Jo Drydale with a cheque for £100 for the Citizens Advice Bureau in response to an appeal for help from the CAB Fund Raising Group. Thanks on behalf of the CAB manager Jill Mandy & the Fund Raising Group were given by Jo and she also gave a short talk on the work done in the Bureau. Click to enlarge Thank you yet again, Transport & General Workers Union! January 2008 The Chairman of the Past & Present Committee of the T&G Workers Union at Plaxtons, Jim Marflitt, and the Plaxton workforce have kindly given their support once more to CAB and sent us a cheque for £194. We are once again so very touched and grateful for this marvellous donation and wish everyone at Plaxton a very Happy New Year. Thank you so very much.     A new drop-in centre has been set up in Eastfield to help residents wort out debts. The centre is to be run every Wednesday by staff from the Citizens Advice Bureau who will be able to provide help with a wide range of other problems including housing, employment and how to claim benefits. Jill Mandy, manager for the bureau in Scarborough, said: "This is the first time we have tried a drop-in centre. The idea is that people can call in without an appointment and we weill be able to deal with many problems on the spot. However, if the problem is complicated we can make an appointment so they can speak to one of our experts." The drop-in centre, which will operate on Wednesdays from 9.30-11am, will be run from the training and enterprise centre in Link Walk. Ms Mandy said "We decided to launch this in Eastfield because a lot of people live in that area. Many of them are parents or are elderly and find it difficult to get into town to see us at our base in Roscoe Street." She said funding for the centre, £14,315, had been provided in cash or in kind by Eastfield Neighbourhood Partnership. It is made up of Sanctuary Housing, Scarborough Council, the Citizens Advice Bureau, Yorkshire Coast Homes, Eastfield Parish Council and Eastfield Residents Association and Scarborough Council for Voluntary Service, which has recently been renamed The Coast and Moors Voluntary Action Group. Ms Mandy said, "The partnership has provided the funding for the first year. We have recently been given a lottery grant which will provide the funding in years three and four. Now all we have to do is sort out the funding for year two."  New help drop-in centre opens up on estate Scarborough Evening News - August 2007 People in Filey, Eastfield and Esk Valley are to get better access to Citizens Advice Bureau services, thanks to a cash windfall from the Big Lottery Fund. An award of £165,754 by the Lottery's Reaching Communities programme will enable Scarborough and District CAB to recruit and train three volunteer advice workers for Filey, Eastfield and the Esk Valley through its Triple Chance project. The advice workers will provide help by outreach and a drop-in service, and will encourage people to help themselves where possible. Jill Mandy, manager of Scarborough and District CAB said: "It's important to us that anyone can access our help if they need it and can contribute to the work of the bureau as well. Triple Chance offers just that - opportunities for residents to be trained as volunteer advice workers, to help people in their community and possibly step up into paid work. We'll have to recruit and train people first and that takes time, but we aim at the end of two years to have two local advisers - one paid and one volunteer - working at each location. We're pleased the Big Lottery Fund recognises the importance of targetting disadvantaged groups and proud to be able to help them in this." The three locations have been chosen for their different needs. Advice bureau is a lottery winner August 2007 Filey Floods 2007 August 2007 Letter received from Filey Town Council. [Click Letter to read it] Jo Drydale wrote to the Caedmon Lodge 6965 of the Freemasons asking if they would help the Bureau buy an air conditioning unit for the Whitby Bureau and stated the cost was £215. They wrote back and said they would give the full amount and bought it for us. Bureau staff were delighted and thrilled by their generosity. The cheque was presented to Jill Mandy, Bureau Manager, by Adrian Cross (Charity Steward) accompanied by his wife. Jo was thrilled to get this amount as she had written to everyone she could think of in the Whitby area and the Freemasons were the only people who replied offering help.   THANK YOU Transport & General Workers Union! November 2007 The Fund Raising Committee has received a donation of £100 from the Scarborough branch of the Transport & General Workers Union. This was in response to a petition sent to them asking for help; we are thrilled and grateful to receive this amount of money and send our grateful thanks to all concerned.   THANK YOU Caedmon Lodge 6965 of the Freemasons October 2007 Click to enlarge On 6th May Terry Kay, the landlord of the Commercial Hotel, donated £100 in lieu of the Race Night that he had had to cancel at the last minute.                      * * * On 10th May, in response to our application, we were awarded £300 from the Mayoress Charity Fund at a presentation in the Town Hall. The picture shows Jo Drydale with the Mayoress. We are so very grateful to all these generous people.   More Donations in April and May 2007 17th May 2007 Click to enlarge On the 25th April, Rolph Kerning the Worshipful Master of the Denison Masonic Lodge, and Charity Steward Mel Taylor visited the Bureau, had a tour around and heard from manager Jill Mandy about our work. They were very impressed and promised us more help next year. Whilst here they presented us with a cheque for £650. The picture shows, from left to right, Rolph Kerning, Mel Taylor, Jo Drydale, and Jill Mandy. Click to enlarge Citizens Advice Press Release Scarborough & District CAB Expands Service with Help from £10M Funding Boost 14th March 2009 The Citizens Advice service is using a £10m funding boost from the Government to extend its opening hours and ensure even more people can benefit from receiving free, independent and impartial advice. Scarborough bureau at 62 Roscoe Street is one of over 340 CABs benefiting from the funding and has extended its opening hours. From 1.4.09 the bureau will be open on Wednesdays from 10.30 to 3.30 and from 5.00 to 7.00 for general advice by appointment. The bureau predicts this means they will be able to see 1071 extra clients from 1.4.09 to the end March 2010. The funding was announced by the chancellor in November’s Pre Budget Report and makes up a substantial part of the total £15m allocated for boosting debt advice across the sector. Across England and Wales the extra funding will allow the charity’s bureau network to stay open for approximately 170,000 additional hours, benefiting around 600,000 extra clients during the 14 month period to the end of March 2010. The Citizens Advice service has seen a large increase in enquiries linked to the downturn, with sharp rises in people seeking advice on redundancy, benefits and mortgage and secured loan arrears. Last year (Apr 2007-Mar 2008) the charity dealt with 5.54 million issues overall and fears this will grow further as more people lose their jobs, get further into debt and risk losing their homes. The Citizens Advice bureau network currently deals with 450 new cases involving mortgage arrears and 475 new redundancy enquiries every working day. As well as seeing a 125% increase in redundancy enquiries between April and November 2008, daily enquiries about Job Seekers Allowance rose by 66% in the same period across the service. Significant increases were also seen in enquiries about Bankruptcy, Council Tax debts, Fuel debts and rent arrears to private landlords. Local CAB Manager Jill Mandy said: “This is a great vote of confidence in CAB advice and welcome recognition that bureaux need additional support right now. With this money over 340 CABs will be able to stay open longer and see more people. “As people on low and moderate incomes are struggling to make ends meet at a time of increasing uncertainty about the security of their jobs and incomes, access to reliable, high quality, free, independent advice has never been more vital.” The Roscoe Street bureau’s complete opening times are now as follows: Monday       10.30 – 3.30 Tuesday      10.30 – 3.30 Wednesday    10.30 – 3.30    5.00 – 7.00 pm Thursday     10.30 – 3.30 The Wednesday evening session is for people who can’t come during the day because of work or other commitments. Anyone wanting an appointment on a Wednesday evening should ring 368710 between 10.30 and 3.30. Telephone advice is available: Monday – Friday  10.30 – 3.30 Wednesday         5.00 – 7.00 pm  on 08451 202930 For more information contact: Jill Mandy on: 01723 354795 or email: manager@scarcab.cabnet.org.uk  Notes to editors: 1. The Citizens Advice service is a network of independent charities that helps people resolve their money, legal and other problems by providing information and advice and by influencing policymakers. For more information in England and Wales see www.citizensadvice.org.uk  2. The advice provided by the Citizens Advice service is free, independent, confidential, and impartial, and available to everyone regardless of race, gender, disability, sexual orientation, religion, age or nationality. 3. Most Citizens Advice service staff are trained volunteers, working at around 3,200 service outlets across England and Wales. 4. 5.54 million advice issues were recorded by bureaux from April 2007 to March 2008 Advice and information www.adviceguide.org.uk  6. Volunteer hotline 08451 264264 (local rate) 7. Citizens Advice Guide to your rights, second edition: January 2008 - over 600 pages of practical, independent CAB advice. An invaluable resource for any bookshelf - available from all good bookshops or via www.citizensadvice.org.uk  Citizens Advice Guide to your rights; Price £11.99; ISBN: 9780141034089 Home     Annual Report     Get Advice     Locations     News     Plain Text     Recruitment      Pension Credit     Useful Links   On the evening of 24th March 2009 a large crowd  of Scarborough Borough residents gathered at the Spa for the presentation of the Mayor’s Big Thank You Awards 2009. The scheme was set up in 2008 to reward all types of volunteers for the work they do in their communities in the promotion of civic pride. All nominated volunteers received a certificate in recognition of their contribution from the Mayor Eileen Vickers and, in each of 6 different categories, there were a couple of extra awards for exceptional service. The Community Award category was far and away the largest. From over 100 nominees our very own BARRY SOPER (left) was Highly Commended and received a special award made for the occasion by “Touch of Glass”.  Barry has worked in the bureau 4 afternoons a week for over 17 years now in various admin roles, usually simultaneously! Those of our volunteers who work directly with the public are often thanked by the people they help but nobody but us knows about the back-room boys and girls, so we are particularly glad to see Barry’s hard work recognised publicly in this way. Congratulations Barry and thanks!   Click to enlarge Big Thank You Award to Barry Soper 24th March 2009 Lynne starts Second Retirement (from the Scarborough Evening News 16th September 2009) A kind-hearted volunteer who has given more than 10 years’ service to two Scarborough organisations is celebrating her retirement from the roles. Lynne Reed, of Nelson Street, spent 11 years as a volunteer at the town’s Citizens Advice Burea, in Roscoe Street, and 10 years helping out Scarborough Boys’ Brigade. She helped start the Brigade unit at Wesley Methodist Church in 1999. Mrs Reed, who previously worked as a clerk at RAF Staxton Wold and in the civil service, said she had enjoyed helping out, but felt the time was right to retire. Mrs Reed, who also volunteered at Wesley Methodist Church, on the corner of Hoxton Road and Columbus Ravine, added she was shocked with the send-off she received from the Bureau. She said: “When I retired about 20 years ago, I wasn’t just going to sit around at home and do nothing and I really enjoyed my time at the Bureau and with the Boys’ Brigade. I’ve been doing the Brigade for a long time now and all the young boys who were there when I started are now men, so it’s time for them to take over. On my final day at the Citizens Advice Bureau I was just going to sneak away but was quite amazed when they brought out all my presents.” Her presents, given by both groups, included a signed Alan Ayckbourn biography, membership of the Stephen Joseph Theatre Friends group and certificates to mark her long service. Mrs Reed said she was now looking forward to enjoying her second retirement. Lynne Reed Funding Boost Carol Concert St Nicholas Lodge 2586 Trafalgar Hotel Esk Valley Service Whitby Service Saved Musicians raise Cash Scarborough Soroptomists Tran&Gen Workers Union 2 Tran&Gen Workers Union 1 Caedmon Lodge 6965 Eastfield Drop-in Centre Lottery Cash Windfall Filey Floods Masons Commercial Hotel Lynne Reed Funding Boost Carol Concert St Nicholas Lodge 2586 Trafalgar Hotel Esk Valley Service Whitby Service Saved Musicians raise Cash Scarborough Soroptomists Tran&Gen Workers Union 2 Tran&Gen Workers Union 1 Caedmon Lodge 6965 Eastfield Drop-in Centre Lottery Cash Windfall Filey Floods Masons Commercial Hotel