•
to provide the advice people
need for the problems they
face
•
to improve the policies and
practices that affect peoples’
lives
The Citizens Advice service provides
free, independent, confidential and
impartial advice to everyone on their
rights and responsibilities.
It values diversity, promotes equality
and challenges discrimination.
Scarborough Citizens Advice
Bureau recognises that people and
groups suffer oppression and
discrimination in our society for
reasons including (but not only)
their race, gender, class, sexuality,
disability and HIV status.
In its service provision and
personnel practices with paid staff
and volunteers the Bureau will take
positive steps to redress this
discrimination and achieve equality
of opportunity and access.
The Bureau recognises the
promotion of Equal Opportunities as
an essential and integral part of all
its activities.